As you are facing error "Unable to get site code in the function myLoadLibrary ()", please perform the following steps to get rid of it:


1. Click on Start Button.


2. For Windows Vista, 7, 8 and 8.1 users, go to "All Programs > Accessories > Run"/ For Windows XP, 2000 and 2000 NT users, click on "Run" on the Start Menu. Alternatively, you can press "Windows" key and "R" key simultaneously to open Run prompt.


3. In the "Run" prompt, type "services.msc" and hit enter. Services window will open.


4. Find "Crypkey License" service in the list. Right click and go to Properties.


5. Make sure that the Startup Type is set to "Automatic".


6. If Service status is showing "Paused" or "Stopped" then click on "Resume" or "Start" respectively to start the service.


7. Click on OK.


8. Restart our software and perform registration/activation.


Note: If you do not find "Crypkey License" service in the Services list, then re-install Stellar Phoenix software.